🎙️ Help Center
Frequently asked questions about Voxy Chat
How do I add the assistant to my website?
Go to your admin panel → Channels → copy the code snippet. Paste it before the closing </body> tag. Or download our WordPress plugin from the Install page.
How do I connect WhatsApp?
Go to Channels → enter your WhatsApp number. We set everything up for you — you just need to confirm with a 6-digit code.
How do I add knowledge to my assistant?
Go to Knowledge → add Q&A pairs manually, or upload a PDF/CSV/TXT file. The assistant learns from it automatically.
How does the voice call work?
When a visitor opens the chat, they can tap "Call" to speak with the assistant using their voice. The assistant responds with natural TTS voice.
How do I connect my order/inventory API?
Go to AI Tools → enter your API URL and key. The assistant will automatically check order status, inventory, and more when customers ask.
How do I set up Google Calendar?
Go to Calendar → click "Connect" next to Google Calendar. Authorize access and your bookings will sync automatically.
What languages are supported?
German and English. The assistant detects the visitor's language automatically.
How do I cancel?
Contact support@voxychat.co or reply to any email from us. No cancellation fees.
Is it GDPR compliant?
Yes. All data is hosted in Frankfurt, Germany. Full GDPR compliance with data processing agreements available.
How much does it cost?
Starter: €49/month (100 chats, voice, bookings). Pro: €79/month (unlimited). Business: €299/month (priority support). 14-day free trial, no credit card needed.
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